CBTW’s engagement with a client to implement Resource Capacity Planning marked a pivotal shift in aligning IT operations with business objectives. This transformative project restored trust between IT and business units by providing clarity on project priorities and resource allocation, leveraging a tailored approach to overcome historical challenges of roadmap alignment and operational transparency.
Key Achievements
- Successfully implemented a customized Resource Capacity Planning solution.
- Achieved operational adoption, enhancing project delivery and transparency.
Impact
This initiative not only reinstated trust between IT and business but also optimized resource allocation, enabling informed decision-making and efficient project management.